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A list of our most requested donation items. Your donations make a difference! TOP 10 MOST REQUESTED FOOD ITEMS Canned vegetables Canned fruit Canned beans (chickpeas, black beans, kidney beans) Canned tuna Peanut butter Pasta and pasta sauce Rice, oats, barley Hearty soup, stew, chili Small snack items (granola bars, fruit cups, applesauce) Toiletries (feminine hygiene products, baby diapers) Where can I donate food? If you would like to connect with your community food bank to make a donation, or find out their specific needs, please go to the Find a Food Bank page to locate the food bank in your area.

Food Banks BC is pleased to recognize the amazing efforts of our partners who have stepped up to help us end hunger in British Columbia.   Our Partners We would not be able to do this work without the generous support of the many donor partners who have provided food, funds and other support as we collectively tackle hunger and food insecurity in BC. Food Banks BC is pleased to recognize the amazing efforts of our partners who have stepped up to help us end hunger in British Columbia. Partners Food + Freight Partners Campaign Partners

Basics for Babies is JR Country’s partnership with the Lower Mainland Food Bank’s to assist them in providing for the tiniest in need.  Basics for Babies® Basics for Babies® was created in 1994 when JR Country recognized a chronic shortage of baby products at Lower Mainland Food Banks. With the help of our partners , Basics for Babies® has raised over $2 million and hundreds of thousands of pounds of diapers, baby food, formula, pabulum, and other items! Helping Basics for Babies® has become a large part of JR Country listeners lives as we all make our communities stronger. Unfortunately, the need for baby necessities is greater than ever. With the current economic situation, more and more Food Bank recipients in the Lower Mainland are children. Basics for Babies® needs to continue to meet the challenge to supply Food Banks with necessary supplies to help this ever-growing population. We feel children should have the best possible start to life so that we can minimize other problems later. JR Country has partnered with Food Banks BC to ensure that all babies in the Lower Mainland get the nutrition they need. The most unique and, we think, impressive thing about Basics for Babies is not that the charity feeds and diapers babies in need (although there are no other programs like it in BC).  The most unique and impressive thing about Basics for Babies is that all administrative and operational costs are covered by JR Country and Pattison Media.  More than 99% of the donations, cash and product, go to the babies, because, after all, it’s for the babies! From the bottom of our hearts, Thank you for your donation.

Food insecurity and food access are complex issues. Social policy, systemic racism, climate change, geography, and colonial food systems are just a few of the contributing factors that have created this increasingly critical situation we face as a society. Hunger in BC Food banks started operating in 1981 as a temporary measure to provide relief to a small number of people experiencing financial hardship. Over 40 years on, the need for food banks in BC has never been greater than it is today. With 382,000 British Columbians living in poverty according to the Market Basket Measure, B.C. currently has the second highest poverty rate (tied with two other provinces) in the country. This number includes 43,000 children in low-income families and 36,000 seniors. The COVID-19 pandemic and the affordability crisis have had a devastating impact on the household budgets of hundreds of thousands of British Columbians. This has resulted in people turning to food banks and other hunger relief supports in record numbers. Combined with the impact of climate change in creating emergency food access and significant challenges for BC’s farmers and producers, it is clear to see how creating dignified access to food, reducing food insecurity, and strengthening our food systems have to be prioritized. Food Banks BC is committed to this work . The Hunger Count Since 1997, Food Banks Canada has conducted the HungerCount, a cross-sectional, census-type survey of most food bank agencies, organizations and programs within and outside of the Food Banks Canada network. The HungerCount provides a national snapshot of what’s happening on the frontlines of the country’s food banks; how many people are using the services, who’s accessing food banks, and why. This information is critical in helping us understand the trends of food bank usage and the policy recommendations that will move us towards tackling hunger and reducing food insecurity in BC. Read the 2024 HungerCount report here . 2024 Poverty Report Cards Food Banks Canada’s 2024 Poverty Report Cards paint a devastating look at the diverse ways poverty is impacting people in every province or territory in Canada. The full series of report cards provide detailed provincial, national, and territorial analysis and statistics, along with updated interactive, digital maps to hold governments to account. Despite the scale of the crisis, most governments are not responding with the urgency that is needed. The Poverty Report Cards show that almost half of people nationally (44%) feel financially worse off compared to last year and 1 in 4 are experiencing food insecurity. Click here to see how British Columbia scored.

Food Banks BC is grateful to the Provincial Government and donors for their support in helping Food Banks BC conduct important work to alleviate hunger, particularly among people and communities that are disproportionately impacted by poverty and hunger. < Back Agency Relief Fund In partnership with the Province of British Columbia’s Ministry of Social Development and Poverty Reduction, Food Banks BC administers funding support to non-member, charitable agencies providing hunger relief services in BC communities. This funding is available as a grant that supports the operating costs of helping people who are facing hunger and food insecurity. This past year, the Agency Relief Fund distributed $2.3 million. Previous Next

Today, hundreds of food banks and hunger relief operations are providing services to hundreds of thousands of families and individuals on a regular basis. Impact Report 2023-2024 In a year that broke records for the demand on BC's food banking system, Food Banks BC expanded its reach and resources to more agencies and British Columbians than ever before. Download our Impact Report to learn more Download PDF Donate State of Hunger in BC The resonating impact of COVID-19 and the cost of living crisis have had devastating consequences on the household budgets of British Columbians. Record numbers of people have turned to food banks over the past year. In March 2024, we achieved an unwelcome milestone. For the first time, our members served over 100,000 unique individuals in a single month. It is clear to see how creating dignified access to food, reducing food insecurity, and strengthening our food systems need to be prioritized. Poverty is at the root of food insecurity and BC’s poverty rate is substantially higher than the national average (11.6% compared to 9.9%). All levels of government have a crucial role to play in addressing poverty. In the absence of policies and supports that help people out of poverty, we will continue to see the need for food banks in BC and across Canada. Our evolution as a charity has resulted in significant growth in our profile, impact, and reach. Much of this work is possible due to the incredible support we receive from our donors and partners. Thank you. We are also very grateful to the Food Banks BC staff team, the Board of Directors, and the many hunger relief organizations that support people in need in BC. Click here to read more At the beginning of 2024, we changed our mission: To Alleviate Hunger Today and to Prevent Hunger Tomorrow for All British Columbians. Did you know? Over $6 billion dollars of food is wasted in BC every year. This is healthy food that is sent to landfill sites when it could be redirected to feed hungry families. Over 100,000 people access our member food banks every month. 1 out of 3 One in every three clients is a child. 1 out of 10 More than one in ten clients are seniors. Income is insufficient Most clients are employed, but their income is insufficient. 107 members Food Banks BC's 107 food bank members support over a thousand hunger relief programs. + 5.4% food costs The price of food increased by 5.4% in BC (national average of 5%). Donations are declining Donations have dropped across the province. Our Programs in Action The Perishable Food Refrigeration Grant The unnecessary loss of consumable food is a critical issue. Over $6 billion of food is wasted in BC every year when much could be redirected to feed hungry families. The final round of the Perishable Refrigeration Grant was launched in 2023. This allowed our members to purchase equipment that would significantly increase our network's capacity to accept and store more perishable food, and get more fresh and healthy food onto the tables of British Columbians. This has helped reduce waste and get more fresh and healthy food onto the tables of British Columbians. Emergency Food Support In 2021, Food Banks BC partnered with the Salvation Army, Associated Grocers, and Gordon Food Services to coordinate the delivery of food into the Lytton region in response to the devastating wildfires in 2021. We also flew food, water, and other urgently needed supplies into isolated, flooded communities in partnership with Helicopters Without Borders, to ensure basic needs were met. The work to support Lytton continues to this day. Additionally, a large volume of food was shipped to the Ulkatcho First Nation this past year. Last summer’s wildfires destroyed much of the local traditional hunting grounds. The Resilient North This project, delivered in partnership with the Public Health Association of BC (PHABC), set out to understand the opportunities and barriers regarding food access in northern BC. The project research phase is complete, and our commitment to focusing on the north of the province has continued to gather momentum. Soon, we will have an even deeper understanding of how we are helping shape the future of dignified food access and enhanced food security in BC. School Nutrition Pilot Program Photo provided by bcaitc.ca Did you know that one in three food bank clients is a child ? We currently have two school meals pilot programs, operating in partnership with BC Agriculture in the Classroom, and Flourish School Meals. These pilot programs have contributed enormously to giving kids in BC schools access to healthy, nutritious food. They will also inform the development of effective, cost-efficient school meals programs. Through the provision of adequate, nutritious food for kids in schools, it is our hope that we can start to see a reduction in the number of families and children who rely on food bank services, and reduce the strain on our network. Agency Relief Fund In partnership with the Province of British Columbia’s Ministry of Social Development and Poverty Reduction, Food Banks BC administers funding support to non-member, charitable agencies providing hunger relief services in BC communities. This funding is available as a grant that supports the operating costs of helping people who are facing hunger and food insecurity. This past year, the Agency Relief Fund distributed $2.3 million. Interested in learning more about Food Banks BC programs, and our vision for next year? Read our full 2023-2024 Impact Report. Thanks to You, Our Partners and Supporters We would not be able to do this work without the generous support of the many donor partners who have provided food, funds, and other support. Together, we are addressing hunger and food insecurity in BC. Donate Funding Partner Major Food Banks BC and Member Campaign Partners Food + Freight Partners Donor Partners Acosta Canada Corp Aheer Transportation Ltd. Aqueduct Foundation BC Cattlemen's Association Camosun Biotechnology Inc. Campbell Company of Canada Complete Purchasing Services Diageo Canada Easy Energy Inc. Ecofish Research Ltd. EcoLogic Consultants Ltd. Enterprise Holdings Foundation Gott for Good Ionica Inc. Lafarge Maple Leaf Centre for Food Security Merit Kitchens (2002) Ltd. Mission Hill Family Estate Molson Coors Parrish & Heimbecker Limited Pattison Food Group Ltd. Provincial Employees Community Services Fund Restoration Lands Inc. Save On Foods Sobeys Inc. Teck Resources Limited Telus Corporation The Faculty & Staff Association at University of Fraser Valley The Tenaquip Foundation Tourmaline Oil Toyota Canada Transoft Solutions Inc. Vancouver Foundation Varsteel Vitalus Nutrition Inc. Voth Developments Ltd. Waypoint Insurance Western Rice Mills

Join us and help make the season kind by supporting local food banks!

Join us and help make the season kind by supporting local food banks and their communities! Thank you for your generous support of food banks in BC.

Food Banks BC is grateful to the Provincial Government and donors for their support in helping Food Banks BC conduct important work to alleviate hunger, particularly among people and communities that are disproportionately impacted by poverty and hunger. < Back School Nutrition Pilot Program Did you know that one in three food bank clients is a child? We currently have two school meals pilot programs, operating in partnership with BC Agriculture in the Classroom, and Flourish School Meals. These pilot programs have contributed enormously to giving kids in BC schools access to healthy, nutritious food. They will also inform the development of effective, cost-efficient school meals programs. Through the provision of adequate, nutritious food for kids in schools, it is our hope that we can start to see a reduction in the number of families and children who rely on food bank services, and reduce the strain on our network. Previous Next

Food Banks BC is grateful to the Provincial Government and donors for their support in helping Food Banks BC conduct important work to alleviate hunger, particularly among people and communities that are disproportionately impacted by poverty and hunger. < Back Perishable Food Refrigeration The unnecessary loss of consumable food is a critical issue. Over $6 Billion of food is wasted in BC every year, sent to landfills when it could be redirected to feed hungry families. Seeing the urgent need to reduce this unbearable waste and get more fresh and healthy food onto the tables of British Columbians, Food Banks BC launched the Perishable Food Recovery Program. With the generous support of the Provincial Government, $12.5 million has been provided to food banks in BC to purchase equipment that has significantly expanded the capacity of these agencies to store, transport and distribute perishable food, while allowing our members to create effective local food recovery programs. This in turn means that the tens of thousands of people who access food banks in BC every month have a broader access to healthy, nutritious food items. The secondary impact of this program is the diversion of waste from landfills and the reduction in harmful greenhouse gas emissions from food waste. Food waste produces 3.3 billion tons of carbon dioxide and 56.5 million tons of methane every year; devastatingly harmful emissions that contribute to the climate change emergency we are in. Every pound of food that is diverted away from a landfill is not only helping feed someone facing hunger, but contributing in the fight against climate change. Impact Report 2020 .pdf Download PDF • 8.34MB Previous Next

We recognize that from time to time there may be inquiries, concerns or complaints and we believe that our stakeholders have the right to tell us about them. To share your feedback please contact the Food Banks BC office by calling or filling out the form above. Alternatively, you can contact the Food Banks Canada Customer Experience Hotline at 1.877.280.0329 Complaints Policy Policy Statement This policy, guiding principles and procedures apply to complaints received by Food Banks BC about all aspects of our operations, including activities, service, staff and volunteers. It also applies to complaints received by Food Banks BC about the activities, service, staff and volunteers of our member Food Banks throughout the province. While Food Banks BC is not a regulatory or supervisory body, it is an expectation of Food Banks BC that the staff and volunteers of both Food Banks BC and Member Food Banks abide by the Food Banks BC Code of Conduct and Commitment to Ethics and will apply those standards in the resolution of complaints. Guiding Princip les All complaints will be dealt with promptly and resolved as quickly as possible. Review of complaints will be fair, impartial and respectful of all parties involved. Complaints will be directed to the person or service provider most able to directly and expeditiously address the conce rn. Complainants will be provided the basis for decisions and outcomes relating to their complaint. Complaints will be used to assist in improving service, policies and procedures. Complaints A complaint is an expression of dissatisfaction or concern about the service, action or lack of action by Food Banks BC or a Member Food Bank. Examples may include (but are not limited to); Perceived failure to deliver agreed-upon services, Failure to uphold policies and procedures, Error made by staff member or volunteer, Unfair or discourteous conduct by a staff member or volunteer. Complaints will be received from those individuals who are personally and directly affected by the action and complainants will be expected to identify themselves when bringing forward their complaint. Food Banks BC will not retaliate against individuals who make good-faith complaints. Complaint Receipt A complaint may be received verbally (by phone or in person) or in writing (by mail or email). Any representative of Food Banks BC who receives a complaint should direct the complaint to the Executive Director who will determine the most appropriate person (which may be a Food Banks BC staff or board member, or someone external to the orga nization) to handle the complaint and redirect it to that person, letting both the recipient and the complainant know about this action undertaken. The person to whom the complaint has been directed for resolution is most fre quently the one with the specific knowledge and capacity to address the issue. It is the responsibility of the person in the food banking organization who is receiving the complaints for action to either resolve it or undertake to find a resolution from a source most able to address it. Resolution Complaints received should be acknowledged within 2 business days and if possible, staff should undertake to begin resolution within that same timeframe. Every effort should be made to resolve complaints in a timely fashion. For complaints regarding a member organization, Food Banks BC will request that the member organization provides details to Food Banks BC about how and when the complaint will be resolved. Documentation Food Banks BC will keep and maintain a complaint tracking system. At Food Banks BC basic information must be recorded immediately as the complaint is received in order to help with accuracy, accountability and understandin g of the complaint. Information recorded will include; The name of the complainant and their contact information, A brief description of complaint and source of concern, The name of the receiver of the complaint, any referrals for resolution, Outcome if determined, and Time frame. An annual summary of complaints will be presented to the Board of Directors of Food Banks BC, which will include the number, type, and disposition of the complaints received over the previous 12 months, in sufficient detail for board members to understand the overall nature and impact of complaints received.

Contact Us Tel: 604-498-1798 Toll free: 1-855-498-1798 Fax: 604-498-1795 info@foodbanksbc.com Suite 302 – 12761 16th Avenue Surrey, BC V4A 1N2 Monday to Thursday 9:00 am – 4:30 pm (operating hours may vary) For media inquiries, please click here Full Name Email Write a message Submit Thank you for your message. Do you have a concern or complaint? We recognize that from time to time there may be inquiries, concerns or complaints and we believe that our stakeholders have the right to tell us about them. To share your feedback please contact the Food Banks BC office by calling or filling out the form above. Alternatively, you can contact the Food Banks C anada Customer Experience Hotline at 1.877.280.0329 or EMAIL Click here to read the Food Banks BC Complaints Policy.